Privacy Policy
Last Updated: September 5, 2026
Florida Families Educational Advocacy and Consulting, LLC (“Florida Families,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through floridafamilieseducationalconsulting.com, consultation requests, online forms, document uploads, advertising platforms, and communications with our business.
Information We Collect
Depending on how you interact with us, we may collect:
- Your name, email address, telephone number, and location
- Information submitted through consultation requests, contact forms, Meta or Facebook lead forms, scheduling tools, or email
- Information about the advocacy services you are seeking
- School district, school, meeting, and scheduling information
- Educational records or other documents that a parent or legal guardian voluntarily provides for review
- Payment and transaction information processed through third-party payment providers
- Technical information, such as browser type, device information, IP address, website activity, referring pages, and cookies
- Records of emails, telephone calls, text messages, consultations, and other communications with us
Please do not submit Social Security numbers, financial account numbers, medical records, or other information that is not necessary for the requested service.
How We Collect Information
We may collect information:
- Directly from you when you contact us, request a consultation, complete a form, purchase a service, upload documents, or communicate with us
- Through our website, scheduling system, payment processor, email provider, and document-storage services
- Through advertising platforms, including Meta and Google, when you submit a lead form or interact with an advertisement
- Automatically through cookies, analytics tools, pixels, and similar technologies
How We Use Information
We may use your information to:
- Respond to consultation and service requests
- Contact you by telephone, email, or text message
- Determine whether our services may be appropriate for your situation
- Schedule and conduct consultations or meetings
- Review educational records and provide requested advocacy services
- Prepare correspondence, meeting materials, reports, or other work requested by a client
- Process payments and maintain transaction records
- Operate, secure, and improve our website and services
- Measure advertising and website performance
- Prevent fraud, misuse, or security incidents
- Maintain business, tax, and legal records
- Comply with applicable laws, court orders, or lawful government requests
- Protect the rights, safety, and property of our clients, our business, and others
Submitting a form does not create an advocate-client relationship. Services begin only after any required agreement and payment have been completed.
Telephone, Email, and Text Communications
When you provide your contact information, you authorize us to contact you regarding your inquiry, consultation request, scheduled services, or existing client matter.
Message and data rates may apply to text messages. You may ask us to stop nonessential text messages by replying STOP. Consent to receive marketing communications is not a condition of purchasing services.
Educational and Student Information
Our services may involve educational records and information concerning a student. Parents and legal guardians should submit only information reasonably necessary for the requested consultation or advocacy service.
We use student information to evaluate the requested matter, provide advocacy services, prepare for meetings, communicate with authorized individuals, and maintain appropriate business records.
We do not claim that every record submitted to our business is governed by HIPAA or FERPA. Those laws apply only in particular circumstances and to specific covered entities or educational agencies.
How We Share Information
We may share information only as reasonably necessary with:
- Service providers that support website hosting, scheduling, email, communications, document storage, analytics, advertising, payment processing, and business operations
- School personnel, evaluators, attorneys, service providers, or other individuals when authorized by the parent, legal guardian, or client
- Government agencies, courts, law enforcement, or other parties when disclosure is required by law or reasonably necessary to protect legal rights or safety
- A successor organization if our business is involved in a merger, acquisition, reorganization, or transfer of assets
We do not sell or rent personal information for money.
Advertising and analytics providers may receive online identifiers and information about interactions with our website, subject to their own privacy policies and the privacy settings available through their services.
Meta and Google Advertising
If you submit information through a Facebook or Instagram instant form, Meta may prefill or process your information under Meta’s own privacy terms. Information received by Florida Families through that form will be handled according to this Privacy Policy.
Our website may use Google services, including analytics, advertising measurement, and reCAPTCHA. Google may collect technical and usage information according to Google’s privacy policies.
Cookies and Analytics
Our website and service providers may use cookies, pixels, and similar technologies to:
- Operate website features
- Remember preferences
- Understand website usage
- Measure advertising results
- Improve website performance
- Detect fraud or security concerns
You can adjust cookie permissions through your browser or device settings. Disabling cookies may affect certain website features.
Data Retention
We retain personal information only for as long as reasonably necessary to provide services, maintain business and client records, resolve disputes, comply with legal obligations, and protect legitimate business interests.
Retention periods may differ depending on the type of information, the services provided, contractual obligations, and applicable legal requirements.
Data Security
We use reasonable administrative, technical, and organizational safeguards intended to protect personal information. However, no website, email system, electronic storage service, or internet transmission can be guaranteed to be completely secure.
Please use caution when sending sensitive documents by email or through an online form.
Your Choices and Privacy Requests
You may contact us to request that we:
- Correct inaccurate contact information
- Provide information about the personal information we maintain about you
- Delete information when continued retention is not reasonably necessary or legally required
- Stop sending nonessential promotional communications
Some information may need to be retained to complete contracted services, preserve records, comply with legal or financial obligations, or establish and defend legal claims.
We may need to verify your identity before completing a privacy request.
Children’s Privacy
Our website and services are intended for parents, legal guardians, and other adults. They are not directed to children under 13, and we do not knowingly request personal information directly from children under 13 through our website.
Information about a student should be submitted only by a parent, legal guardian, or another adult authorized to provide it. If you believe a child has submitted personal information directly to us without appropriate authorization, please contact us.
Third-Party Websites and Services
Our website may contain links to third-party websites, scheduling platforms, payment processors, social-media services, or other external resources. We do not control the privacy or security practices of those third parties. Their own privacy policies apply when you use their services.
Changes to This Privacy Policy
We may update this Privacy Policy when our services, technology, or legal obligations change. The revised policy will be posted on this page with an updated effective date.
Contact Us
For questions, concerns, or privacy requests, contact:
Florida Families Educational Advocacy and Consulting, LLC
Website: https://floridafamilieseducationalconsulting.com
Email: sewart.ese@gmail.com
Phone: (561) 600-9583